2011 Speakers included:

For the 4th year running, Informa Telecoms & Media brought you the Managed Services World Congress - part of our successful global MS Series. Nearly 300 senior representatives from the biggest players in the managed services market came together in Berlin to learn from the experiences and case studies of Orange, Deutsche Telecom, LightSquared, BT, Telefonica and many more.

With 120% growth in participation from 2010, and featuring highlights such as an interview with EQT and Ericsson on the possibilities of an investment partnership, the Open Stage Innovation session, and case studies on network sharing from Eircom and O2, this event - like the MS market itself - is going from strength to strength.

Over 40 top industry thought-leaders shared case studies and lessons learned on the following key issues:

• Next Generation Managed Services - Lessons learned from the first phase as contracts come up for renewal
• Focus on customer satisfaction as opposed to network quality and creating the relevant KPIs
• New business models for Managed Services
• Launching new technologies with a MS partner

Comments from 2011

"This conference is singularly responsible in creating awareness globally regarding Managed Services as a separate specialist discipline and has become the de facto global meeting place on the topic."
VP Managed VAS, Comviva

"A conference precisely on spot of the dynamics of managed services."
CEO, DESS GmbH & Co.KG

"Fantastic opportunity for networking and understand MS market trends."
Senior Operational Consultant, Ministry of Telecommunications

"Excellent event on transforming the "what" to "how " about Managed Services."
Director Transmission Operations, EITC

"Good time to exchange views on where MS should head in the future."
BD Managed Services Director, Motorola